According to onRec.com: “The labour market is tightening to its highest point in six years, with staff turnover expected to increase as more than eight in ten organisations (82 percent) anticipate trouble ahead in finding quality people to fill vacancies”.
Hence, the current HR challenge is to identify and recruit best applicant before your competitors become aware of their existence.
The solution? Through the use of tailored web-based psychometric screening tools.
By using cutting edge web-based personality screening tools, potential candidates can log on to a psychometric test platform (via your website), complete a questionnaire within 10 to 15 minutes and you receive real-time reports with the candidate profile. This way you will be able to identify, attract and retain the best applicants effectively and efficiently before your competitor even knows of them.
Screening Tools for the Hospitality Sector
The hospitality sector faces some challenges in the recruitment of employees, especially during peak season, when the demand for job-ready and skilled customer service persons is high. Employers must seek out the quickest way in hiring valuable employees without compromising the quality of the employees they recruit. Traditionally, the recruitment routine in hospitality involves an initial stage of resume scanning by the HR manager or line manager in gauging whether candidates have the required knowledge and skills appropriate for the position(s) at hand. As most managers with experience in recruiting would probably be able to tell, this routine is not only time consuming but is also often biased since resumes often present an inaccurate and distorted portrait of the candidate. Unstructured interviews are also common in the recruitment phase, which is a selection method empirically shown to be unreliable and prone to interviewer bias.
Why should YOU use a screening solution in the recruitment process for your company?
- It is scientific.
- It saves you money on recruitment and training.
- It saves you time.
- Most importantly, in a world where good employees are scarce - enables you to attain the best talent to develop your business and consequently increase revenue for your business.
Pre-hire screening solutions offers you a solution in volume recruitment that offers you accurate candidates' short-lists and brief individual reports in real-time.
You are no longer required to read hundreds of resumes, which are more selling documents than accurate representations of candidates' capabilities. Screening solutions are developed based on psychological measurements of a candidate's fit with key job and company requirements. Solutions are tailored to your specific needs and enable you to self generate short lists and reports.
How online screening finds you the most suitable applicants for your company?
- It replaces or complements the initial process of resume scanning.
- Increase your ability to identify those with potential to excel in the hospitality industry and thus your business.
- Most suitable applicants are identified by how they respond to specific situations that are encountered in your business on a daily basis.
- Assesses your future employees' suitability to deal with customers in a professional yet friendly manner, in the hospitality industry.
Effective and Efficient?.
Each time a candidate completes the questionnaire via a link from your website, a report is immediately sent to you that profiles the candidate's suitability to a customer service role in the hospitality sector. This will make your decision to follow up on the most suitable candidates both fast and easy. You can eyeball a candidate's results on particular core competencies and personality traits such as:
- Customer Service
- Problem Solving
- Drive for results
- Motivation
- Preference to interact with people
- Tolerance and a relaxed nature
